Job Title: Billing Manager
Location: NY – 1 New York Plaza
Role Summary: Seeking a results-driven Billing Manager to lead our billing team and operations, enhancing our billing systems with a focus on modernization and alignment with our firm’s financial goals and client satisfaction. The candidate will ensure Aderant and Bill Blast billing processes are efficient, transparent, and cater to multi-party client needs, implementing strategies for consistent improvement and excellence.
Key Responsibilities:
• Develop strategies to improve the client billing experience, integrating feedback from key stakeholders.
• Collaborate with attorneys and outside legal departments to align billing practices with firm standards and client expectations.
• Proactively reduce billing errors, prevent late invoicing, and ensure accurate capture of billable time and expenses.
• Utilize billing automation tools such as BillBlast and Aderant to merge client payment histories and billing details, improving transparency for stakeholders.
• Redistribute team workloads to maintain high performance and efficiency, establishing contingency plans for coverage.
• Implement quality control software and KPIs to ensure billing accuracy, minimize rejections, and establish backup systems.
• Monitor and guide the adjustment of client billing rates and billing agreements.
• Provide detailed financial analysis, ensuring accurate client ledger reporting and forecasting for billing and accounts receivable.
• Employ data analytics to streamline billing cycles and reduce discrepancies.
• Create process steps for the billing department’s daily activities, ensuring adherence to client billing guidelines and best practices.
• Drive process improvements and set measurable goals for the billing department, ensuring achievements exceed these goals.
• Lead staff training and development to enhance expertise and proficiency in billing processes.
• Systematically evaluate staff performance, focusing on optimization, efficiency, and increased use of software automation.
• Maintain current knowledge of billing regulations and multi-party Insurance e-billing compliance requirements.
• Conduct regular meetings to discuss challenges, share best practices, and develop long-term efficiency strategies.
• Promote a culture of excellence and continuous improvement within the billing team.
Qualifications:
• Proven track record in billing management with a focus on modernization and process improvement.
• Proficiency in billing software and systems, particularly Excel, Aderant and Bill Blast.
• Strong analytical skills and experience with financial reporting and data analysis.
What We Offer:
• An opportunity to work in a dynamic, supportive environment that values professionalism and innovation.
• A competitive salary ($90-$130K) and benefits package commensurate with experience and qualifications.
• A commitment to continuous learning and development for all team members.
Application: Interested candidates should submit a resume detailing relevant experience and qualifications to Klew@moundcotton.com.
