Henderson Franklin is seeking a Billing Manager to join our team. This is an exciting opportunity to work in a dynamic environment and contribute to the Firm’s continued growth and success.

The Billing Manager will:

  • Partner with the accounting team and Controller to ensure timely, accurate billing;
  • Oversee client setup, billing instructions, and compliance with client guidelines, minimizing reductions through effective collaboration with collections;
  • Build strong relationships with attorneys and deliver excellent internal and external client service throughout the client lifecycle.

Key Responsibilities

  • Prepare, process, and manage high-volume prebills and bills in Aderant and BillBlast.
  • Review and edit prebills based on attorney instructions.
  • Ensure time entries and expenses comply with client billing guidelines.
  • Verify accuracy of billing documentation and supporting materials.
  • Submit invoices through e-billing systems and track progress in BillBlast and vendor portals.
  • Edit LEDES files and resolve submission errors.
  • Review new matters to confirm e-billing setup, rates, and claim information are accurate.
  • Monitor e-billing systems daily for submissions, rejections, and approvals.
  • Confirm client setup, rates, and billing requirements are accurate in all systems.
  • Supervise billing specialists and provide direction as needed.
  • Support attorneys, staff, and clients with e-billing inquiries.
  • Submit rate and timekeeper requests to vendor sites as required.
  • Ensure compliance with Firm and client billing policies.
  • Prepare monthly/quarterly accruals and update the Controller on billing and collections activity.
  • Research and resolve billing and accounting issues.
  • Track billing deadlines and provide status updates to attorneys.
  • Assist with special projects, reporting, and other duties as assigned.
  • Serve as backup to accounts receivable and collections functions.

Qualifications

  • Minimum 10 years of legal billing and revenue cycle experience.
  • Strong knowledge of legal billing requirements and e-billing platforms preferred.
  • Required: Aderant Expert Classic experience; familiarity with Aderant Sierra is a plus.
  • Understanding of litigation phases and complex billing arrangements.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Strong analytical, organizational, and project management skills.
  • Excellent communication and interpersonal abilities.
  • Demonstrated critical thinking, problem-solving, and decision-making skills.
  • Proficiency with billing software and Microsoft Office Suite.

Henderson Franklin offers opportunities for long-term success and a competitive compensation and benefits package, including hybrid work schedules.

Please submit your resume and cover letter to careers@henlaw.com.