October sees the onset of a new season and law firms begin the drive to collect unpaid bills. Here at ITFS, we’ve been considering how we can improve the whole docket to pocket process. Each Law Firm has its own workflow within Collections to escalate activities to more senior associates and partners when a client does nor react to dunning letters, statements, and telephone calls. We’ve developed a mini app within LawFabric to circulate outstanding bill information to anyone the firm chooses to be included in the process - from Client Relationship Partner, Matter Responsible Partner, Matter Billing Attorney, Bill Group Attorney and so forth and we create a discussion group where all concerned can see the position, comment and propose the next steps. With the right security, and the Aderant’ API we can write these next steps as new activities to be undertaken in the firm’s collections software. Combined with our BLAST- IT! Module for e-bill issue resolution we’ve covered all bases.
Please contact David for more information or to arrange a short demo. The modules are on monthly subscription at a very reasonable cost per timekeeper – especially for the first early adopters !
+44 7971 537596