As a member of the Accounting Department, the Electronic Billing (E-Billing) Specialist is responsible for processing client bills, answers billing inquiries and assists in the monitoring and follow-up of related billing functions. The position must develop strong collaborative relationships with attorneys throughout the full cycle of client invoicing and ensuring optimal e-billing service levels.
Essential Functions:
- Submit invoices through the e-billing system and documenting progress within the BillBlast e-billing portal.
- Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites.
- Monitor e-billing daily for new invoices and rejections.
- Ensures successful submissions of e-billed clients and assist with the resolution of any rejections.
- Assist attorneys, Billing Coordinators, and clients with day-to-day e-billing questions and concerns.
- Verifies that client setup, rates, and billing requirements are correct in the e-billing system.
- As required, submits rate requests to related vendor sites.
- Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies.
- Work closely with supervisor and managers to resolve any e-billing or client e-billing issues.
- Provide updates regarding invoice status to Billing Supervisors/Director of Billing.
- Submit appeals and budgets in e-billing systems as requested and by deadline.
Additional Functions:
- Other accounting duties and special projects as assigned.
- Duties, responsibilities and activities may change at any time with or without notice.
Qualifications:
Must possess strong technical analysis skills and advanced Excel capabilities. Must have working knowledge of automated accounting systems preferably in systems such as Aderant and/or Elite. Experience with third party electronic billers highly preferred.
Must possess analytical and critical thinking skills requiring a comprehensive knowledge of accounting principles and practices in order to conduct detailed analysis of billing portfolios.
