We are looking for a Client Intake Supervisor to join our busy Client Intake Team which sits within our Finance department on a full-time, permanent basis. The role is based in our Bristol office which is located in the heart of the city, a stone's throw from Bristol Temple Meads although at present, a lot will be remote working.

What does a Client Intake Supervisor do? I hear you ask… the team is responsible for a range of client and matter on-boarding activities, including the firm's Client Matter Inception (CMI) process, updating and managing client Purchase Orders, Matter Closure and routine Client and Matter data maintenance.

As well as ensuring these processes operate efficiently and effectively, a key part of the role is to ensure that data entered via these processes and into the firm's Aderant Practice Management System (PMS) is of good quality and accurate.

Ideally our Client Intake Supervisor will:

  • Have previous supervisory skills with experience engaging, motivating and leading teams through periods of change.
  • Proven experience dealing with Anti Money Laundering, Client Due Diligence and Know Your Client regulations.
  • Have experience in analysing in detail potential commercial and regulatory conflicts.
  • Experience in a similar role in the legal sector and/or in professional services.
  • A good working knowledge of MS Office applications (Outlook especially) is essential.

We work in a fast-paced environment so you will need to keep up; adaptability and resilience are key to success in this role. Our Client Intake Team work very hard but in return we offer support and a fantastic environment to work in, including an onsite café/coffee shop, and a cake trolley delivered straight to your desk!

Our six core values - Ambition, Collaboration, Commitment, Fairness, Quality and Respect - are at the heart of everything we do and help to shape our unique culture. As well as high quality work and exciting development opportunities, we offer our people a professional, friendly and sociable working environment with a real sense of community.

A full overview of all the benefits of working at Burges Salmon can be found on the 'working at Burges Salmon' section of our careers page.

We are delighted to have been awarded both 'UK Law Firm of the Year' and 'Energy & Infrastructure Team of the Year' at the Legal Week British Legal Awards and 'Highly Commended' in the CSR Innovation - Multi-Firm Projects at the Legal Innovation Awards in 2020. We were also named as 'Company of the Year - Female Leadership' (Large, Institutional) at Citywealth's Powerwomen Awards 2020 and shortlisted for 'Law Firm of the Year - Transactional' HealthInvestor Awards 2020.

It's important to us that our organisation represents the diverse community in which we operate and we encourage applications from people of all backgrounds and identities. As a Disability Confident employer we will provide a fully accessible recruitment process and offer an interview to disabled applicants who meet the minimum criteria for the job. We're committed to finding the right person for this role and are open to discussing flexible working, full time or part time working patterns.

For more information regarding the role or the interview process please contact Jess Denton (Resourcing Business Partner) on (0117) 307 6984 or email jess.denton@burges-salmon.com