Responsibilities/Duties:

  • Assist manager with overseeing billing staff, including but not limited to assigning work responsibilities, ensuring quality and timely work product, resolving problems, training and mentoring and assessing work performance
  • Provide mentoring, training, and ongoing feedback, providing input for annual performance evaluations, managing and balancing billing workloads, overseeing schedules and overtime
  • Assist with developing and maintaining department training and resource materials
  • Communicate deadlines for and ensures compliance with month-end close process as well as creating the new prebills for the next month’s billing cycle
  • Serve as a point of contact for escalated billing attorney and administrative staff inquiries and ensures all requests to billing staff are acted upon appropriately and promptly
  • Ensure monthly electronic invoices are submitted and/or validated using BillBlast and that invoices are promptly posted
  • Monitor and follow up regarding unbilled time and costs which have not been billed in accordance with client billing frequencies
  • Develop billing staff by enabling them to establish strong working relationships with assigned billing attorneys, take ownership of assigned billing and become the primary point of contact for billing attorneys and legal secretaries
  • Drive performance excellence with effective communication, performance management and employee recognition
  • Promote a positive, energetic culture featuring teamwork, collaboration and excellence
  • Liaise with and support finance functions outside of billing as needed
  • Assist with billing overflow as needed
  • Additional duties and responsibilities as assigned by the Senior Billing Manager

Education / Experience:

  • Bachelor's degree strongly preferred
  • 4+ years of related experience required
  • Supervising experience required
  • Ability to motivate and develop a team
  • Knowledge of accounting concepts required
  • Ability to calculate figures and amounts such as discounts, percentage, and billing rates
  • Exceptional organizational, problem-solving, and analytical skills required
  • Ability to multi-task and strong attention to detail
  • Experience in Microsoft Office to include Word and Excel
  • Bill Blast and Aderant Expert Billing Software strongly preferred
  • Strong communication and interpersonal skills