Position: Billing Supervisor

Location: Bloomfield Hills, MI

Plunkett Cooney is seeking an experienced legal billing supervisor to join the firm’s finance department. The Billing Supervisor is responsible for all aspects related to the billing process and file room/matter opening process, as well as, mentoring and overseeing the billing and file room staff.

Responsibilities include:

  • Oversee billing processes to ensure all invoices are prepared according to client and firm guidelines
  • Lead billing team by mentoring, delegating tasks and manage team performance
  • Review client billing guidelines, identify opportunities to innovate change in processes and implement technology rollouts
  • Train and mentor staff members to ensure excellent customer service and quality work product
  • Monitor e-billing process
  • Monitor and minimize unbilled time and untimely invoices
  • Ensure quality within group and provide excellent customer service to internal and external clients

Qualifications:

  • Bachelor’s Degree in Accounting or Finance
  • Minimum five (5) years of supervisory experience in billing in a law firm or professional services organization
  • Five (5) or more years of hands-on billing experience in a law firm
  • Strong technology skills. Excel and Outlook are required
  • Preferred experience in Aderant Expert or advanced knowledge of law firm billing and e-billing systems
  • Attention to detail
  • Demonstrated ability to solve problems
  • Excellent customer service skills
  • Ability to communicate effectively both orally and written to staff, attorneys and external clients

During the Covid pandemic, we are offering part-time remote work option. 

Interested candidates can send their resume to HR@plunkettcooney.com