Billing/Collection Specialists are business partners to our attorneys and are integral to client relationships – they translate and communicate the value of the billable hour to our clients through accurate processing of client invoices, maintaining work-in-progress records, monitoring time entry deadlines, editing billing memos, and other tasks as assigned.

In this role, you will also serve as back-up to Portland Collections, working with internal accounting teams, attorneys, secretaries, and firm clients to resolve outstanding invoice issues. As a specialist, you will independently manage your assigned client accounts and take initiative to review and resolve client accounts before they become uncollectible.

 

If you are looking to start a career in a well-established law firm, we want to hear from you.

 

At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.

 

On a typical day you will:

  • Use Aderant Expert Billing to process pre-bills and generate invoices in compliance with attorney instructions and client guidelines
  • Work in collaboration with electronic billing department and other Accounting teams to ensure invoices are processed in a timely manner
  • Ensure that the billing work product is accurate and meets the needs of our clients and attorneys
  • Guarantee the correct set-up of client/matter information and invoice templates
  • Respond to attorney inquiries regarding work-in-progress records and general billing requests
  • Monitor and collect assigned accounts receivable; exhibit good judgment in escalating unresolved issues to management
  • Use firm’s collections software to manage client accounts and keep an accurate record of communications, contacts, payments, deadlines, attorney preferences, and other pertinent information
  • Develop and independently manage a process to meet multiple overlapping deadlines
  • Generate and distribute template reminder statements; use verbal and written communication to send custom payment inquiries
  • Produce various statistical reports and spreadsheets
  • Maintain work-in-progress records and update upon request
  • Assist with accounting projects, as needed, to promote best practices
  • Work overtime as needed
  • Maintain regular and consistent attendance and punctuality; adhere to schedule by being timely on breaks, lunches and meetings

 

Join us if you have:

  • 1+ years of relevant experience in a professional office environment with strong customer service experience required, preferably in a legal environment
  • A Bachelor’s degree preferred (Finance or Accounting degree a plus)
  • Previous experience in a professional services organization, supporting a multi-office environment, preferred
  • Advanced skills in Microsoft Excel and Microsoft Word
  • Strong written and verbal communication skills including the ability to build effective relationships with all levels of staff and attorneys
  • Exhibit a high-degree of critical thinking
  • Ability to problem-solve
  • High degree of accuracy, attention to detail, and quality control
  • Ability to manage multiple tasks and adapt to heavy workloads and new assignments in a fast paced environment
  • Ability to work overtime as needed

 

A Bachelor’s degree and a background in billing or accounting is helpful, but we are open to candidates from non-traditional backgrounds who have transferrable skills to succeed.   

 

TO APPLY: Please click here to submit your application.